1. Warranty Coverage

Trionr.xyz offers a limited warranty on all gardening tools and equipment sold through our website. This warranty covers defects in materials and workmanship under normal use. If your product is found to be defective, we will repair, replace, or provide a refund, as determined by our customer service team.

2. Warranty Duration

The standard warranty period varies depending on the type of product. Specific warranty durations are listed on the individual product pages. Unless otherwise stated, the general warranty period for most products is:

• Hand tools (e.g., pruning shears, trowels, rakes, etc.): 1 year
• Power tools (e.g., hedge trimmers, lawnmowers, etc.): 2 years
• Watering systems (e.g., hoses, sprinklers, watering cans, etc.): 1 year

3. Conditions for Warranty Coverage

To be eligible for warranty coverage, the following conditions must be met:

• The product must have been purchased directly from Trionr.xyz or an authorized retailer.
• The product must be used in accordance with the manufacturer’s instructions and for its intended purpose.
• The warranty covers only defects in materials or workmanship. It does not cover damage caused by misuse, improper maintenance, accidents, or normal wear and tear.
• The warranty is only valid for the original purchaser and is not transferable.

4. How to Request a Warranty Claim

If you believe your product is covered under warranty, please follow these steps:

1. Contact Customer Support:
   Reach out to our customer service team at [support@trionr.xyz] with the following information:
   • Your order number or proof of purchase
   • A description of the issue with the product
   • Photographs or videos showing the defect (if applicable)
2. Assessment and Resolution:
   Our customer service team will review your claim and determine the best course of action. Depending on the nature of the issue, we may request that you return the product for further inspection. We will notify you if a replacement or refund is approved.
3. Return Process (if applicable):
   If the product needs to be returned, we will provide instructions for sending the item back to us. Please ensure that the item is properly packaged to prevent any damage during return shipping.

5. Exclusions and Limitations

The warranty does not cover:

• Damage resulting from improper handling, misuse, or neglect.
• Damage due to exposure to extreme conditions, such as harsh weather or non-recommended storage.
• Consumable parts that wear out with use, such as blades, batteries, and similar components.
• Damage caused by unauthorized repairs or alterations.
• Shipping costs for returning the product unless otherwise stated.

6. Refunds and Replacements

If a product is deemed defective under warranty, we may offer one of the following remedies:

• Repair of the product, if possible.
• Replacement of the product with the same or an equivalent item, depending on availability.
• Refund of the original purchase price if a replacement or repair is not possible.

Refunds will be processed to the original payment method. Please allow up to 10 business days for processing.

7. Contact Information

If you have any questions about our warranty policy or need assistance with a warranty claim, please do not hesitate to reach out to our customer service team:

• Email: [admin@trionr.xyz]